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Client Feedback



East Doncaster Development Trust Ltd

'Just a few words to say ‘Thank You’ to Tom Daly of marbil IT, who has helped us tremendously over the past 18 months. We have moved from a Portacabin to tempory office space to our new Resource Centre and marbil IT has helped us in every possible situation with regards to IT problems and telephone systems.

marbil IT has set up a Microsoft Small Business server here at the Centre, and helped us to solve many telephone problems by helping install a VOIP telephone system.

We are open to the public on a daily basis, who use our IT suite and marbil IT has helped and advised on all IT security and Internet access issues, ensuring that we have the correct software in place to safeguard our systems.

marbil IT is now affording us peace of mind with a Support Contract. Tom is always available to assist with any problems and is most patient and friendly when undertaking training.

Thanks again Tom…………we think you’re great !!'

Mrs Chris Darwen, Resource Centre Manager

Doncaster YMCA

'marbil IT has been a real find for us, and offers a great combination of friendly service and specialist advice – in words that we can understand! We’ve presented them with a range of problems, big and small, and they’ve managed to solve them for us. 

They’ve also been able to coax us gently into new ways of doing things.  Most importantly for an organisation with no specialist IT staff, it seems that there’s no such thing as a ‘daft question’. We look forward to working with them in the future as our work develops.'

Louise Roffey, Chief Executive Officer

Jubilee Court Internet Cafe

'As an internet cafe in sheltered accommodation, we have had to call upon the services of marbil IT. We needed sorting out in a big way! Slow running computers, anti-virus problems to name but a few. We found them to be very reliable, efficient and helpful. Nothing was too much trouble and we would have no hesitation in recommending marbil IT to others.'

Sheila Turner, Secretary

Yorkshire Adoption Agency

'marbil IT has recently been involved in installing a new IT system in this Agency.  Prior to ordering the system I found Thomas, their technical manager, to be very knowledgeable and helpful when discussing the system which would best meet the Agency’s needs.  With his help, Yorkshire Adoption Agency was also able to access a company which provided software to registered charities at a much discounted price.  This assistance was obviously very welcome as the Agency had a limited budget.

Before, and at the time of the system’s installation, I found marbil IT to be extremely efficient.  The equipment was ordered and installed within the timescales agreed.  This included them arranging for pre-installation electrical work to be completed in the building with minimum disruption to business.

At the time, and following installation, marbil IT has been very helpful to Agency staff whilst they familiarised themselves with the system and always responds quickly if problem-solving is required.

The Agency is confident that marbil IT will provide a good service to any other organisation which is considering purchasing IT equipment from the company. Yorkshire Adoption Agency will certainly use their services in the future.
'

Mrs C A Ibbotson, Agency Director

Rossington Welfare Learning Centre

'Over the time we have been using marbil IT we have been very pleased. As a Learning Centre holding a large server and in excess of 30 computers, including a full publicly used IT suite, we need an efficient, reliable service to ensure our learners get the best experience every time they come into our centre.

marbil IT have provided this and  to a very high standard. As a Charity and community and voluntary sector organisation, we also have to ensure we are getting value for money and marbil IT understand our balance between providing a service, meeting our contract requirements and making sure we are paying the right price for the service. We would like to thank them for all their work and will continue to use and recommend them to others in the future.
'

Maria Fennelly, Development Manager

Doncaster Partnership for Carers

'We are so glad marbil IT was recommended to our organisation.

They have been so helpful and accommodating from the first meeting, when they went through all our IT equipment and discussed options to upgrade which we badly needed. marbil IT are always mindful that, as a charity, we need to ensure our money goes a long way.

The changes they recommended have made a big contribution to our continued growth and we now wonder how we managed before they were put in place.

We have used other IT companies in the past but the advice and support given by marbil IT has ensured we will be staying with this company in the future.
'

Debbie Osborne, Manager

Artfelt - textiles

'marbil IT understands the needs of artists & the creative sector and have recently specified, procured and set up our home based office. I have nothing but praise for the excellent advice, fast service & professionalism!'

Susan Forbes (Visual Artist)

darts (Doncaster Community Arts)

‘As a charity we're always looking to make the most from a small IT budget. From such limited resources, Thomas has built and maintained an advanced, stable IT infrastructure which is far more ambitious than we could have ever hoped for.’

Duncan Robertshaw, Co-director

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